Have questions regarding our services and procedures before placing your order? On this page, you will find answers to the questions most frequently asked by our customers. Even if you can't find answer to your specific question here, don't worry! You can contact us via live chat, WhatsApp, telecom or email to get a precise answer to your questions.
Guarantees & Support
We can give you a new delivery date after contacting the writer.
In case of not getting the required grade, you can send us an email with the order number. We will forward your application to the relevant department for review.
In case of requesting a refund, please send us an email with your order number and preferably your reasons to cancel the order. You can cancel the order only if it has not been assigned to the writer.
If your essay didn’t get the expected grade, then we would require your completed work so that we can see if there were any missing elements in the final draft. In addition, we would want to see the feedback from your tutor so our aftercare team can thoroughly review it thoroughly to ensure improved customer experience in the future.
If you want to cancel an order, contact us before we assign a writer for you. Simply send us an email with your order number and share that you want to cancel your order. We will be glad to know if there are any reasons behind the order cancellation as well.
Extensive Quality Control Timely Delivery 100% Plagiarism Free Competitive Prices 100% Confidential Written by UK Qualified Writer Customised to Your Exact Requirements Free Amendments Never Resold Fully Referenced Please click here to see the complete list of our guarantees.
Via debit or credit card online, using our secure checkout powered by Stripe Pay
By making a direct Bank Transfer (via the internet).
To avoid any issues or delays with your work, and as per our payment policy, we take a 50% payment before starting work, and the rest of the amount is taken before we deliver the work.
First Quality Standard (70 % or above)
2:1 Quality Standard (60-70 %)
2:2 Quality Standard (50-60%)
For PHD students we offer one quality standard only.
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