We provide you with a limited option to demand the money you paid (in other words, to make a refund). It is possible to issue a refund to the original payment source only. The rules below shall be strictly observed so that you can get a successful refund.
Regardless of the terms which allow you to cancel your Order and request a refund, you may apply for the following types of refund before the delivered Paper is approved by you.
1. 100% refund in case :
2. 50% refund if :
2. 30% refund if :
If you send the Paper for a revision, it means that you approve of your order in general, and only minor adjustments are required. A 100% refund will be impossible if the Paper is sent for a revision.
In case your Order was sent for a revision and we were not able to provide you with it on time, this means that the amount of the refund will be recalculated again by our Customer Experience Manager. The ultimate refund amount will depend on the Order evaluation. This amount of the refund shall not exceed 50% of the price paid for the Order.
Please note that the refund option is not applicable to:
By any other circumstances, you have a right to cancel any order you placed at our Website and you can do it for whatever reason within the “Cooling-Off Refund Period” that lasts for up to fourteen (14) days starting with the day after the date when your order was accepted. Since the moment this period ends, you will lose your right to get a refund for the order you decided to cancel.
You can exercise your right to get a refund. To do this, you are required to contact us. If you want to meet the deadline for cancellation, you will need to send the communication about your exercise of the right to get a refund till the expiration of the Refund Period.
In case when we have not started to complete your Order until the Cooling-Off Refund Period expired, you will be given 100% of the price initially paid for this Order, which means a full refund.
In case we have started to complete your Order before the Cooling-Off Refund Period expired, you will be asked to pay for the Services that we could have already started to complete or have already completed before you contacted us.
Any of the refund amounts we agreed on will be issued to you within 14 (fourteen) days from the day we were informed that you want to cancel your Order. The refund will be issued to you by means of the same payment method used by you when you paid for our Services unless we di agree on any other payment system or method.