Have questions regarding our services and procedures before placing your order? On this page, you will find answers to the questions most frequently asked by our customers. Even if you can't find answer to your specific question here, don't worry! You can contact us via live chat, WhatsApp, telecom or email to get a precise answer to your questions.
About Research Prospect
We work 7 days a week;
Monday: 09:00 - 20:00 (GMT)
Tuesday: 09:00 - 20:00 (GMT)
Wednesday: Our phone lines will be closed, but you'll still be able to place your order online
Thursday: Our phone lines will be closed, but you'll still be able to place your order online.
Friday: 09:00 - 20:00 (GMT)
Saturday: 10:00 - 16:00 (GMT)
Sunday: 10:00 - 16:00 (GMT)
We are also able to respond to your enquires on holidays including Christmas Day, Boxing Day, Easter and other Bank Holidays. We guarantee that a member of our client support team will respond to your email within 30 minutes during our working hours.
We give all our clients a free amendments feature. It is highly recommended that you avail this feature in case you are not fully satisfied with the content of the paper.
Before making a decision about where to place an order, we strongly recommend you view our guarantees by clicking here.
As you can see at the bottom of any page of our website, we are a UK registered firm and based in Glasgow, United Kingdom. As a registered UK company, we also provide our Company Registration Number and our Registered Office address.
We've been operating for over 8 years, with real offices you can visit and see on Google Maps. Unlike other companies, who often list fake addresses or don't have a real, physical office, we're here and proud for anyone to see. We've even been mentioned in the local and global press many times over the years.
Our website also features 100% real and verified reviews, gathered with our review partner, Sitejabber.com. Always make sure you can read reviews about a website on an external, reputable review website, and look for a 'verified' symbol, which means the review website has verified the customer is 100% genuine.
If you're placing an order with us, always make sure the URL should include researchprospect.com and you'll be able to see our SSL certificate. If you're not sure, call us or reach our via live chat.
Browse Our FAQs Pages
Choose an option below to find answers to all frequently asked questions in that category.